We are seeking an experienced Desktop Refresh Project Manager to lead desktop support operations in a fast-paced enterprise environment in Chicago, IL, through the end of the year, with the potential for extension. This role includes: - Coordinating desktop deployments - Managing high-volume ticket workflows - Supporting end users - Ensuring IT support activities align with established service levels and business objectives The hourly rate is up to $40. The ideal candidate will have strong experience in: - Desktop support - Project coordination - User support operations - Imaging - Asset management - Team leadership Additionally, candidates should possess: 1) Experience in high-volume enterprise support environments 2) Strong organizational, communication, and problem-solving skills 3) The ability to manage multiple priorities in a fast-paced setting Preferred skills include: - Experience supporting large enterprise environments - Familiarity with ITIL practices and service management processes - Previous experience with PC refresh or migration projects - Strong customer service and end-user support skills Interested candidates should send a copy of their resume to
[email protected].
