Cengage Group in Baltimore, MD is seeking a Sales Administrator to provide daily administrative support to the Sales Operations and Partner Success team. This role involves handling ticket creation for CRM, customer service support, and assisting with high-volume data entry.
The ideal candidate will have at least three years of experience in customer service or sales support and a solid understanding of CRM applications, preferably Salesforce. Excellent organizational skills and a positive, can-do attitude are essential. Compensation ranges from $52,000 to $63,000 per year.
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