Atrium has a great opportunity for a highly organized, detail-oriented professional who enjoys working with data, systems, customer onboarding, and cross-functional teams.
In this role, the Client Support Specialist will help support new customer onboardings and account changes while partnering closely with internal teams across Operations, Supply Chain, and Account Management. This person will play an important role in creating a smooth, accurate, and positive transition for customers.
Key areas of responsibility include:
• Creating and managing customer accounts in Salesforce and Microsoft Business Central
• Supporting customer and supplier pricing profiles
• Managing item setup and maintenance
• Handling data uploads and ensuring data accuracy
• Supporting large customer onboardings
• Pairing new customer locations with preferred supplier partners
• Coordinating supplier changes, expedited deliveries, and account transitions
• Communicating updates between customers, suppliers, and internal teams
• Helping resolve account, invoicing, and support-related issues
• Maintaining accurate documentation and follow-up
Job qualifications:
• Bachelors Degree in Business Administration or Supply Chain
• 2-3 years of experience
• Experience with Salesforce or a similar CRM platform
• Strong communication skills
• Similar backgrounds in inside sales, data entry, customer care, beverage, medical, or industrial environments
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We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles will be added to our candidate pool and may be considered for additional roles of a similar title.
EOE/M/F/D/V/SO
