Housekeeping Manager

Holiday Inn Boston Cambridge Area • Somerville, Massachusetts, United States • 6d ago

Are you a passionate leader who takes pride in creating exceptional guest experiences? At Holiday Inn Boston Cambridge Area, we're looking for a dynamic and detail-driven Housekeeping Manager to lead our housekeeping operations and elevate the standard of cleanliness and hospitality our guests expect.

In this vital leadership role, you'll inspire and guide a dedicated team, ensure every space shines, and play a key part in delivering memorable stays—every single day.

What You'll Do

Lead and support a high-performing housekeeping team to consistently exceed cleanliness and service standards
Train, coach, and motivate team members to deliver outstanding guest experiences
Oversee daily operations, including scheduling, staffing, and payroll
Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure quality, safety, and attention to detail
Collaborate with other departments to promptly address guest needs and enhance their stay
Manage inventory and ensure adequate supplies, linens, and equipment are always on hand
Champion health, safety, and sanitation protocols to maintain a safe and welcoming environment

What You Bring

2+ years of housekeeping management (or similar leadership experience) in hospitality
Strong leadership presence with excellent communication and interpersonal skills
Exceptional organization, time management, and problem-solving abilities
Knowledge of cleaning processes, chemicals, and safety procedures
Flexibility to work weekends, holidays, and varying shifts as needed
High school diploma or equivalent (hospitality-related education a plus)
Experience with budgeting and payroll is preferred

What We Offer

Salary: $50,000 – $55,000 annually (paid bi-weekly)
Comprehensive health, dental, and vision insurance
401(k) retirement plan
Optional supplemental insurance plans
Paid time off and vacation
Professional development and career growth opportunities
Employee hotel discounts

Why Join Us?

As part of a globally recognized hospitality brand, Holiday Inn Boston Cambridge Area offers more than just a job—we offer a place to grow. Located in vibrant Somerville, MA, our hotel is built on a culture of teamwork, respect, and excellence. Here, your leadership will make a real impact, your ideas will be valued, and your career can thrive.

We are an Equal Opportunity Employer.