Lumen is looking for a Service Delivery Representative to ensure a positive customer experience through effective orchestration of tasks associated with service implementation. This remote role involves guiding customers in the implementation process, coordinating with internal resources, and managing project timelines.
The ideal candidate will have sound interpersonal, analytical, and problem-solving skills, a strong background in coordination and communication, and an Associate’s degree or equivalent experience. Excellent time management and proficiency in Microsoft Office are necessary.
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