Title: Supply Center Specialist
Location: Cambridge, MA 02139/Remote
Duration: 12 Months
Pay: $24/hr.
Candidate will be required to go to customer sites - Daily car travel to and from account locations is required. Mileage is reimbursed.
Part-time 20hrs a week --Work hours must be performed during normal business hours to match delivery times and customer hours.
Essential Functions:
- Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly.
- Oversee daily inventory management, including receiving, unpacking, restocking, rotating, and auditing stock to maintain optimal product mix and accuracy.
- Utilize internal systems (e.g., Supply Center Management System) to manage orders, monitor usage trends, and ensure accurate and timely replenishment. This role may also play a role in analyzing purchasing trends through Supply Center reporting to identify the above market share opportunities.
Requirements:
- Required - High school diploma required
- Requires a minimum of 1 year of proven experience in customer service, retail, sales, research & development or another related field.
- Is customer-centric and has ability to quickly pick up customer requirements and respond quickly