Position: Store Manager
Reports to: District Supervisor
A Store Manager is responsible for management of the entire store's operation, exceeding goals and expectations and providing quality customer service to our guests. The Store Manager is the primary person of responsibility, providing support and guidance to the employees. Maximize store profitability by managing controllable expenses, brand standards and all levels of compliance.
Responsibilities:
- Provide a high level of leadership to the store and the employees.
- Support organizational financial performance to help store profitability.
- Manage inventory from all suppliers and keep offerings properly stocked.
- Follow all cash management procedures.
- Maintain proper security measures for protection of all merchandise and cash.
- Ensure store conditions are always safe. Report and document customer and employee incidents in a timely manner
- Responsible for staffing the store to cover the demands of the business. Train and supervise on a regular basis. Consult with District Supervisors and Human Resources to make final decisions.
- Ensure employees follow Company policies and procedures as detailed in Employee Handbook and Policy Manual.
- Provide a pleasant environment for customers. Resolve customers' issues as quickly as possible.
- Maintain a clean, safe environment for customers and employees.
- Complete daily, weekly, monthly reports in a timely manner.
Requirements:
- We are looking for individuals with a desire to succeed and grow with the company, preferably with at least one year of retail experience and ready to move your career to the next level.
- Strong people-oriented leadership skills.
- Excellent written and oral communication skills.
- Customer service skills.
- Valid state driver's license and a reliable insured vehicle.
- Prior knowledge of food handling and safety guidelines.
- Ensure compliance with all company policies and procedures.
- Ability to use stores computer applications.
- Availability to work all shifts, weekend, and holidays.
- Availability to respond 24/7.
- Work schedule for hourly managers 40-45 hours per week
- Work schedule for salaried managers 48 hours per week
Education and Experience
- High school diploma or equivalent preferred
- Previous retail management preferred
Environmental and Physical Requirements:
- Ability to traverse all parts of the store quickly
- Prolonged periods of standing on a hard surfaced floor
- Must be able to lift, push and pull up to 40 pounds at a time
- Exposure to changing temperatures.
- Exposure to certain chemicals.
- Always expected uniform and name tag
Store Manager will be provided with the following:
- Thorough training program
- Opportunity for advancement
- Pay increases
- Flexible schedules
- Annual review/evaluation
- Employee referral bonus program
- Full-time benefits, health, dental, vision
- 401k with company match
- Company paid life insurance
- Paid time off
- Weekly pay
