Description Basic purpose or function: To ensure that all casino functions are secure. To protect all casino assets, team members and guests. Job Responsibilities: • Must be professional at all times while on duty. • Write clear and concise reports. • Communicate clearly with guests and other team members. • Abide by department code of ethics. • Answer telephone calls and answer inquiries. • Maintain all logbooks. • Escort associates from their department into the vault, and back to their department. • Observe all guests, ensuring that all are of age to be in the Casino. • Prevent entry of unauthorized persons into restricted areas • Patrol all areas of property. • Check identification and appropriate documents when required. • Ensure that no contraband or prohibited articles are on property. • Contribute to the team effort by accomplishing other duties as assigned. • Handle and resolve conflicts. Requirements Job Qualifications:
- High School Diploma or equivalent.
- Minimum of 18 years of age.
- Strong customer service experience with direct guest interface.
- Must be able to stand long periods of time.
- Must be able to lift 50lbs or more.
- Must be dependable, organized, detail orientated, and accurate.
- Present a clean, neat, and professional image.
- Must be able to work a flexible schedule if needed.
- Excellent oral communication and written communication skills.
- Must have a valid driver's license.
- Must complete Title "31" training.
- Must obtain a key gaming license
- Basic First Aid or completion of certificate within 12 months
