Remote Front Desk Coordinator

R emote L iberty • Remote (New York, New York, United States) • 2w ago

At Midi Health Inc, we are committed to providing exceptional health support to our community. We are seeking dedicated and organized individuals to join our team, supporting our operations through efficient administrative assistance and secretarial duties. The ideal candidate will demonstrate strong organizational skills, a keen attention to detail, and the ability to handle sensitive information with discretion.

Key Responsibilities

Administrative Support:

Provide comprehensive administrative support to the team, including scheduling appointments, managing calendars, and coordinating meetings.

Documentation and Record Keeping:

Maintain accurate and up-to-date client records, including intake forms and session notes, ensuring all documentation complies with confidentiality and privacy regulations.

Communication Management:

Serve as the primary point of contact for clients, answering phones, responding to emails, and managing general inquiries with professionalism and empathy.

Data Entry and Management:

Input and update client data in our electronic health records system, ensuring accuracy and completeness.

Billing and Invoicing Support:

Assist with the preparation and processing of client billing and invoicing, collaborating with the finance department to resolve any discrepancies.

Confidentiality Assurance:

Handle all client and organizational information with the utmost confidentiality and integrity.

Qualifications and Skills

Experience:

2+ years of administrative or reception experience, with remote experience highly preferred.

Communication:

Exceptional verbal and written communication skills.

Technical Proficiency:

Skilled in Microsoft Office Suite (Word, Excel, Outlook) and scheduling platforms.

Organization:

Strong multitasking abilities and attention to detail, capable of managing time independently.

Professionalism:

High degree of discretion, confidentiality, and a polite, customer-service-oriented demeanor.

Midi Health Inc is an equal opportunity employer and encourages applicants from all backgrounds to apply. We are committed to fostering a diverse and inclusive work environment.

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