Description Harris & Bruno International (H&B) is seeking a Part-Time Customer Service Coordinator. This Individual Will Be Expected To:
- Process sales orders, quotes, and other internal documents.
- Complete data entry projects.
- Provide daily updates and correspondence with excellent customer service skills to internal and external customers (including support for our Global Outside Sales force).
- Diligent follow up and organizational skills required.
- Assist with special projects.
- Utilize the company information system to access customers, prospects, and sales history to create prospects and maximize sales.
- Track & monitor sales progress and implement plans to drive/support sales growth.
- Collaborate with Harris & Bruno senior sales team members to grow customer centric skill sets.
- Speak the "language" of Harris & Bruno's customer base. The candidate must be willing to listen and understand the customer's needs.
- Perform other administrative duties as needed.
Requirements • Good communication skills with customers and coworkers with teamwork mentality. • Ability to set and prioritize their own schedule productively. • Ability to work independently but also be part of the team and take direction. • Follow through. • Excellent presentation skills for both small and large groups. • Ability to build relationships with customers. • Technical skills to be able to understand and communicate the functions of the company's products. • Intermediate computer experience required. Education and/or Experience • Customer Service Experience preferred. • Strong mechanical aptitude a plus. • Experience in technical sales a plus.
