JOB TITLE: TECH LEAD JOB LOCATION: REMOTE WAGE RANGE: 75.00-80.00 PER HOUR JOB NUMBER: 26-00787 REQUIRED EXPERIENCE: 7–10+ years of experience in retail technology, with deep expertise in POS systems (Manhattan POS, Oracle Xstore, Client, Toshiba, or similar). Strong background in system integration, API design, data transformation, and middleware platforms. Hands‐on experience with payment processing, EMV certification, and retail transaction flows. Proven leadership in multi‐store retail rollouts, pilot deployments, and large‐scale technology transformations. Ability to lead cross‐functional technical teams in a consulting or matrixed environment. JOB DESCRIPTION The Technical Lead serves as the primary technical authority for the end‐to‐end implementation of a modern Point‐of‐Sale (POS) solution across a multi‐store retail environment. This role bridges architecture, engineering, integrations, data, and testing to ensure the POS platform is designed, built, and deployed to meet business, operational, and technical requirements. The Technical Lead partners closely with the Program Manager, Solution Architect, POS vendor, and client IT teams to drive technical delivery, resolve issues, and ensure the solution is stable, scalable, and ready for rollout. Own the technical direction for the POS implementation, ensuring alignment with enterprise architecture, security standards, and retail operational needs. Translate business and functional requirements into technical specifications, integration designs, and configuration approaches. Lead technical design sessions, solution walkthroughs, and architecture reviews with client and vendor teams. Ensure the POS solution integrates seamlessly with upstream and downstream systems (OMS, ERP, Inventory, Payments, Loyalty, Pricing, Tax, etc.). Integration & Development Oversight Oversee all integration development, including APIs, data flows, middleware, and real‐time event processing. Review and approve technical designs, mapping documents, and interface specifications. Guide development teams on coding standards, patterns, and best practices for retail systems. Ensure data transformation, validation, and error‐handling logic is robust and well‐documented. Environment, Configuration & Infrastructure Define environment strategy (DEV, QA, UAT, Pilot, Production) and ensure environments are properly configured and maintained. Oversee POS configuration, hardware setup, device management, and peripheral integration (scanners, printers, payment terminals). Partner with network and infrastructure teams to validate store readiness, connectivity, and performance. Testing & Quality Assurance Support SIT and UAT by ensuring test scenarios reflect real retail workflows and edge cases. Lead technical triage during defect cycles, driving root‐cause analysis and prioritizing fixes. Preferred Skills Experience with cloud‐based POS or unified commerce platforms. Familiarity with retail store operations, inventory management, and omnichannel workflows. Strong understanding of security, PCI compliance, and data privacy in retail environments. Excellent communication skills with the ability to simplify complex technical topics for business stakeholders. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
