General Manager – Biscuit Belly
One Shift. No Evenings. Ever.
Lead a team. Build a culture. Serve up joy.
Biscuit Belly is a modern, fast-growing breakfast/brunch concept built on bold flavors, genuine people, and a whole lot of fun. As the General Manager, you're the heartbeat of the restaurant — the person who sets the tone, drives performance, and ensures every guest walks out happier than they walked in.
This role is perfect for a leader who thrives in a high-energy environment, loves developing people, and believes hospitality should feel effortless and real.
How You Lead Through Our Core Values
Boldly Authentic
You show up as your real self — and you encourage your team to do the same.
You will:
- Communicate with honesty, clarity, and humility
- Coach with directness and care, helping people grow without sugarcoating
- Build trust by doing what you say you'll do
- Ensure our food, service, and vibe stay true to the Biscuit Belly brand
- Create a workplace where individuality is celebrated, not hidden
Relentless Hospitality
You make people feel taken care of — guests, team members, vendors, everyone.
You will:
- Lead from the floor, staying present and engaged during peak hours
- Anticipate needs before they're spoken
- Resolve issues with calmness, generosity, and urgency
- Remove barriers so your team can deliver great service
- Ensure every shift feels warm, welcoming, and effortless for guests
Chase Big. Keep It Fun.
You push for excellence without losing the joy that makes Biscuit Belly special.
You will:
- Set ambitious goals and rally your team to hit them
- Celebrate wins loudly and often
- Bring energy, momentum, and positivity to every shift
- Encourage creativity and new ideas that elevate the guest experience
- Maintain a fun, upbeat environment where people love to work
Your Core ResponsibilitiesPeople-First Leadership
- Recruit, hire, train, and develop a high-performing team
- Build schedules that support both business needs and work-life balance
- Provide ongoing coaching, feedback, and recognition
- Foster a culture of accountability, teamwork, and communication
Operational Excellence
- Oversee daily operations with consistency and care
- Ensure food quality, presentation, and speed meet brand standards
- Maintain a clean, safe, and organized restaurant
- Manage inventory, ordering, and cost controls
- Ensure compliance with health, safety, and sanitation standards
Performance & Business Results
- Track key metrics and use data to guide decisions
- Manage labor, COGS, and controllables to hit financial targets
- Identify opportunities for improvement and implement solutions
- Communicate results clearly to leadership
- MONTHLY PERFORMANCE BASED BONUS ($10-15k+ ADDITIONAL EARNING POTENTIAL ANNUALLY)
Guest Experience Champion
- Ensure every guest feels welcomed, appreciated, and delighted
- Lead by example in hospitality, service, and table touches
- Handle guest concerns with empathy and urgency
- Maintain the upbeat, modern Southern atmosphere that defines Biscuit Belly
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Experience:
- General Manager: 3 years (Required)
License/Certification:
- ServSafe Manager Certification (Preferred)
Shift availability:
Work Location: In person
