Essential Duties and Responsibilities
- Monitor all processes and ensure compliance to all Federal regulations and custom duties.
- Coordinate with various departments and maintain compliance to all import operations.
- Prepare required documents and procedures according to company standards and ensure compliance to service requirements. .
- Ensure that freight paperwork are completed and approved before transportation.
- Maintain knowledge on all industry rules and regulations and perform all custom duties.
- Uphold a strong and professional relationship with transportation agencies and sales.
- Demonstrate an emphasis on customer satisfaction per company policy
- Maintain shipment files and ensure billing is completed within a timely fashion.
- Assisting as backup for alternate accounts.
- Perform other duties as assigned.
Preferred Qualifications
- Demonstrates excellent written and verbal communication skills
- Intermediate to Advanced PC skills - MS Office
- Highly organized
- Professional and courteous demeanor
- Displays a flexible and open minded willingness to adapt to new environments and be a team player
