The Senior Warehouse Operations Manager provides strategic and operational leadership for a high-volume furniture and appliance distribution center. With a minimum of 8 years of industry specific experience, the successful candidate will oversee a diverse workforce of 39 employees and leverage TylerNet to optimize inventory accuracy, delivery efficiency, and facility safety. This is a high-level leadership role requiring a blend of technical expertise and executive-level people management.
Operational Strategy
Develop and implement multi-year operational plans to improve
throughput and reduce overhead. Focus on long-term scalability and facility growth.
Budgetary Oversight
Manage the warehouse P&L, including labor costs for 39 staff
members, equipment maintenance contracts, and facility utilities.
Change Management
Lead the team through process transitions, such as TylerNet updates or
the implementation of new safety technologies.
Vendor & Manufacturer Relations: Act as the primary point of escalation for major
manufacturers regarding freight claims, quality issues, or large-scale product recalls.
Job Requirements
Experience: Minimum 8 years in furniture/appliance warehouse management.
Software: Advanced proficiency in TylerNet and MS Excel.
Leadership: Proven success managing teams of 30+ individuals.
Compliance: OSHA 30-Hour Certification; deep knowledge of DOT and Fire Codes.
Physical: Ability to stand/walk for extended periods in a 50,000+ sq. ft. facility.
Success Metrics (KPIs)
Operational Excellence: Reducing "Cost per Unit Handled" by 10% within 12 months.
Inventory Precision: Maintaining 99.8%+ accuracy within TylerNet.
Safety Leadership: Zero "Lost Time" accidents across the 39-person team.
Staff Retention: Minimizing turnover through engagement and structured career pathing.
