Program Assistant
Job Category: Administrative
Location: Queens, NY 11365, USA
Pay Range: $19/hr - $22/hr commensurate with experience
Benefits: Three comprehensive healthcare plans, up to 30 days PTO in the first year, educational benefit for tuition loan reimbursement, tuition costs, and textbooks
Overview: The Housing Works Emergency & Transitional Housing Program (ETH) provides time limited transitional housing and support services to individuals reentering the community following periods of incarceration or other justice system involvement. Program participants engage in a variety of onsite services, including case management, vocational training, housing advocacy and mental health support that address barriers to accessing housing in the community and help build skills that participants can use to achieve and maintain stable functioning in the community.
Responsibilities: Provide overall administrative services support to the ETH Program site, monitor and maintain systems for inventory and supply ordering, ensure Human Resources, NYC, NYS or other governing agency notices and documents are updated and posted visibly in required areas, assist with coordinating staff schedules and coverage planning
Other functions that may be required with this position include: Responsiveness to emails, texts and phone calls, ability to arrive and depart timely in accordance with scheduled hours of operation
Requirements: High school diploma required. Bachelors degree preferred. Experience or passion for working with justice-involved or justice-impacted individuals, experience working in a congregate or shelter setting, strong written documentation and communication skills, good problem-solving skills and ability to work autonomously, Microsoft Office Suite, particularly Excel, required, experience utilizing EMR systems
Additional competencies: Preferably bi-lingual in Spanish, excellent written and oral communication skills, excellent or proficient technical skills to perform tasks related to Microsoft Office, email and case management systems, ability to work independently and collaboratively with the team, dependability and reliability to arrive and depart timely for scheduled shift, ability to lift 40lbs
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position is included in a bargaining unit of Housing Works' New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union ("RWDSU"). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a "CBA") between Housing Works and the RWDSU
