Donation Processing Associate
Location: [Ames, IA
Pay: $13.00 per hour
Job Type: Part-time
Schedule: 25 hours, Monday - Saturday, Flexible Scheduling required must be available for Saturdays
Benefits: Voluntary Life Insurance, Pension & 403(b), 12 Sick Days, 10 Vacation Days, 8 Paid Holidays, Employee Discount
About the Role
At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.
What You'll Do
- Provide exceptional donor service by greeting donors and offering assistance
- Process and track donations accurately
- Maintain a clean and well-organized donation area
- Sort, load, and unload Salvation Army trucks per center policy
- Power sort donations as they arrive (where applicable)
- Support production processes as needed
- Safeguard all donated materials and assigned equipment
- Report any complaints, damage, or injuries occurring in the donation area
- Guide donors on acceptable materials and provide information about pickup services for heavy items
Training Provided
- Paid training donation process, production standards, and store procedures
- Ongoing coaching and support from store leadership
- Opportunity to build retail and customer service skills
Why Join Us
- Mission-driven work that supports programs in your community
- On-the-job training
- Team-oriented environment
- Employee Discount, Employee Assistance Program, and more!
