Meter Services Manager
The Meter Services Manager oversees all field and analytical activities necessary to maintain the City's water meter infrastructure, ensure accurate meter readings, minimize billing exceptions, and support a seamless meter-to-cash process. The position manages meter installations, diagnostics, preventive maintenance, inventory control, calibration programs, field investigations, automated meter systems, and work order performance. This role serves as the primary managerial liaison between Public Works and Finance/Utility Billing, ensuring that field operations, system integrations, and data quality standards consistently support accurate and timely billing. The Manager also leads or co-leads City initiatives related to Customer Information System (CIS) modernization, Advance Meter Infrastructure (AMI) platform improvements, work order automation, Geographic Information System (GIS) integration, internal controls, and customer-facing proactive communication tools.
To view full job description, please refer to the job title: Meter Services Manager
Minimum Qualifications
- Associate's degree required; Bachelor's degree preferred (Engineering Technology, Public Administration, Data Analytics, Business, or related field).
- Five (5) years of progressively responsible experience in water utilities, metering operations, billing system support, or AMI systems.
- Two (2) years of supervisory experience required. Experience with CIS systems, AMI platforms, work order management applications, meter asset management, and GIS environments (preferred).
- Experience leading field staff and implementing operational standards (preferred).
- Must have National Incident Management System (NIMS) certification (level to be determined by job classification requirements) or obtain within one (1) year of employment.
- Must possess a valid Florida Class E driver's license and maintain a satisfactory driving record throughout employment.
In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the established essential functions in order to perform this job successfully.
Summary of Benefits for City of Hallandale Beach Employees - Management Level, Tier IV
We believe City employees to be our most valuable asset. To attract and retain the best employees, we offer a competitive salary and benefits package which includes training, educational assistance, performance appraisal and a merit program. The following are included as part of the City's Fourth Tier Management Benefits Package:
- Health Insurance
- Health Reimbursement Arrangement
- Dental Insurance
- Vision Program
- Basic Term Life Insurance
- Supplemental Life Insurance
- Florida Retirement System (FRS)
- Voluntary 401(a) Match Plan
- Long Term Disability Insurance
- Discounted Supplemental Insurances
- Tax Deferred 125 Plans
- 457 Deferred Compensation Plan
- Roth IRA
- Flexible Spending Account(s)
- Paid Vacation Days
- Paid Holidays
- Paid Sick Leave / Family Sick Leave
- Educational Reimbursement Program
- Credit Union
- Direct Deposit
- Sick Leave Buy-Back
- Self Care Days
- Employee Assistance Program (EAP)
- Paid Parental Leave
- 4-Day Workweek
