General Department Operations
* Supporting and implement the day-to day operations of the department. (see department specific operations)
* Serve as a point of contact for department and respond to changing situations with flexibility, including reprioritizing work as needed.
* Schedule appointments/meetings and maintains calendars as required.
* Organize and maintain files/records.
* Manage communications including telephone, mail, web, email and meeting minutes.
* Create, proof and distribute departmental correspondence, reports, memos, and related departmental documents.
* Purchase supplies and maintain department inventory.
* Ensure the accuracy of printed and online materials and program information.
* Prepares graduate program information for the department website posting and ensure updates each semester.
* Process inquiries and applications in PeopleSoft.
* Oversee general operations, including processing and maintaining paperwork, records, and files required to support the departments and programs.
* Direct phone calls, creates documents and correspondences and makes travel arrangements.
* Demonstrates initiative in making decisions without direct supervision.
* Implement improvements to workflows and processes for greater efficiency.
* Manage financial processes, including purchase requisitions, performing P-Card reconciliation, budget file organization, and preparation of monthly budget reports.
* Maintain and process student applications/departmental records, including corresponding related to acceptance, wait list, and rejection letters.
* Provide guidance to students and faculty on policies, procedures, and graduation requirements.
* Maintain confidentiality in all aspects of work.
* Provide reception coverage including phone, visitor assistance, and communication with internal and external entities including clinical sites.
* Assist with scheduling travel arrangements.
* Prepare purchase requisitions and correspondence with limited instruction.
* Monitor and maintain department budgets.
* Participate in event planning and program implementations.
* Provide oversight and training for work study students in general office procedures; monitor work for accuracy and completeness.
* Update department website.
* Assist with other projects, administrative duties, and initiatives as assigned.
Graduate Admissions & Clinical Education Support
Graduate Admissions Support
* Review graduate applications within Centralized Application Service (CAS) and ensure alignment with program admissions criteria.
* Assign qualified applicants to appropriate faculty reviewers and support committee review processes.
* Compile and maintain admissions data to support decision-making and trend analysis.
* Participate in scheduled admissions committee meetings across PA, PT, and OT programs.
* Coordinate admissions interviews, including preparation of Zoom links, distribution of interview schedules, and compilation of interview rubrics.
* Calculate and consolidate interview and application scoring for committee review.
* Update CAS configurations and admissions-related website content to ensure accuracy and compliance with accreditation and program requirements.
* Work with program committees to review and update admissions policies and ensure compliance with accrediting bodies.
* Send required admissions status updates including missing-document notices, decision notifications, deposit confirmations, and intent -to-matriculate communications.
* Provide applicants with onboarding resources such as financial aid contacts, housing information, technology setup instructions, and program-specific next steps.
* Support admitted-student engagement through cohort email group setup, welcome communications, and distribution of program welcome gift links.
* Assist with recruitment and yield events specific to graduate admissions, including accepted-student programming and informational sessions.
Clinical Education Support
* Contact clinical sites to confirm placement availability and assist in securing new potential site partnerships.
* Verify student information and documentation within EXXAT for accuracy.
* Prepare and distribute end-of-clinical certificates to students.
* Conduct outreach to new or prospective clinical sites regarding the availability of placement opportunities.
