We are seeking a Computing Infrastructure Engineer.
On any given day, you may be called on to:
As a senior technical IT professional and Technical Spearhead, you will be the go-to expert for secure computing infrastructure supporting HAL, SFN, DOE-IN, and OGA SCI networks. You will set the technical standard for compliant operations by developing and maintaining clear, actionable policy and procedure documentation, and by providing hands-on expertise across Top Secret systems. You will work side-by-side with internal departments, national labs, and government agencies to enable mission outcomes, maintain strong relationships with DOE and oversight organizations, and help shape the technical direction, structure, and execution of IT services for HSO IT customers. You will also drive consistent achievement of established Service Level Agreements (SLAs) by bringing organization, rigor, and technical leadership that elevates team performance and service delivery.
On any given day, you may be called on to:
- Serve as the technical lead and primary escalation points guiding the team through complex issues, establishing consistent technical approaches, and reinforcing disciplined execution against defined processes and service standards.
- Coordinate and interface with customers, suppliers, and domain experts such as cyber, networking, software, and desktop personnel to align requirements, remove blockers, and deliver secure, supportable solutions.
- Apply systematic, disciplined, and quantizable engineering and life cycle management techniques and processes to design, deploy, and sustain integrated information systems hardware for mission-enabled or direct mission deployment and production.
- Perform hardware systems analysis, monitoring, troubleshooting, repair and recovery, disaster recovery, software installations, systems OS and software applications upgrades and security patches, vulnerability management, performance tuning, hardware upgrades and resource optimization, maintenance of user accounts, and training users.
- Perform technical research and development to enable continuing innovation within the infrastructure, and translate findings into practical standards, improvements, and repeatable practices for the broader team.
Due to the nature of the work, this candidate must work onsite.