Datacenter Access Management Technician
As a Datacenter Access Management Technician, you will play a key role in reviewing, validating, and monitoring access to OCI data centers, supporting compliance and operational excellence. Daily job duties include:
- Review and evaluate data center access requests, validating the business justifications and ensuring all required documentation is complete and accurate.
- Collaborate with site managers to coordinate and approve site access, following all internal policies and procedures.
- Work with multiple colocation provider access management portals to set up, modify, or revoke access permissions for approved personnel.
- Monitor and validate entries by individuals accessing OCI data centers, confirming that access matches approved lists.
- Document and escalate access discrepancies or unauthorized entries according to established escalation and incident management procedures.
- Maintain detailed records of all access requests, approvals, denials, and exceptions in internal tracking tools such as JIRA Ticketing and Confluence.
- Participate in routine audits of active data center access lists to ensure compliance and accuracy.
- Provide clear access reports and handoffs during shift changes to maintain alignment and site awareness across the team.
- Stay current with OCI and industry best practices regarding physical security and access control, participating in ongoing training sessions.
Requirements:
- 3 to 5 years of experience in physical security, access management, or related datacenter operational roles.
- Familiarity with access management tools, portals, or security administration processes.
- Exceptional attention to detail with strong organizational and documentation skills.
- Effective communicator with the ability to interact with internal stakeholders, site managers, and external providers.
- Commitment to following security protocols and escalation procedures with strict adherence to standard operating procedures.
- Excellent time management skills and reliability for shift work and handoff responsibilities.
- Ability to work independently and collaboratively in a dynamic, global environment.
