Windows Server Administration
* Deploy, configure, and maintain Windows Server environments across physical and virtual infrastructure
* Manage OS lifecycles including patching, upgrades, decommissioning, and capacity planning
* Maintain server hardening standards and security baselines
Active Directory & Identity management
* Design, implement, and maintain Active Directory services including domain structure and health monitoring
* Manage complex Group Policy Objects (GPO) - creation, testing, scoping, and troubleshooting
* Administer role-based access controls, privileged access management, and account lifecycle processes
Cloud Services Administration (Microsoft 365, Google Workspace)
* Administer the Microsoft 365 tenant; manage service configurations, compliance policies, licensing, and tenant security settings
* Administer Google Workspace; manage organizational units, user provisioning, sharing permissions, and service-level policies via the Admin console
* Manage application integrations, third-party app access, and API permissions within both platforms
* Audit, evaluate, and deploy services across both Microsoft 365 and Google Workspace according to University needs
Patch Management & Endpoint Compliance
* Operate and maintain patch management systems (WSUS)
* Develop and maintain patch schedules, reporting, and exception processes
* Monitor endpoint compliance and drive remediation across the server fleet
Automation & Scripting
* Write and maintain PowerShell scripts for administration, automation, and reporting
* Identify repetitive manual processes and build durable, documented automation in their place
Monitoring & Incident Response
* Maintain and tune system monitoring; respond to and resolve alerts
* Participate in root cause analysis following incidents and contribute to post-incident documentation
* Participate in a 24x7 on-call rotation shared across the team
Policy, Documentation & Collaboration
* Recommend and help develop policies and procedures related to Windows infrastructure and M365 services
* Maintain accurate technical documentation for systems, configurations, and processes
* Collaborate across IT and with university departments to deliver solutions and resolve escalations
* Identify and independently develop projects that benefit the department or the broader university community