About Cooler Master
For over three decades, Cooler Master has been a trusted partner to tier-1 global technology leaders, delivering pioneering thermal and manufacturing solutions. As AI computing workloads and next-generation data centers continue to push the boundaries of power density, Cooler Master is at the forefront of the industry—manufacturing critical high-density liquid cooling, CDU (Coolant Distribution Units), and advanced thermal infrastructure that power the global AI boom.
Driven by Innovation, Agility, and Professionalism, our culture is built on the "Cooler Master Spirit"—a collaborative environment rooted in structured discipline, teamwork, and accountability. We offer a fast-paced, technology-driven workplace where high-energy professionals can build the physical infrastructure of the future. If you thrive in a forward-moving atmosphere and want to grow at the speed of the AI revolution, this is the place to define your career.
Position Overview
The Warehouse Manager provides hands-on leadership for the shipping, receiving, and fulfillment teams, fostering a culture of safety and high performance. This position is accountable for the entire 'dock-to-dock' process, ensuring that incoming raw materials are processed rapidly and outgoing orders are packed to the highest quality standards. As the final gatekeeper of the facility's output, the Warehouse Manager bridges the gap between production and the customer, ensuring operational goals are met through disciplined process execution.
Key Responsibilities and Accountabilities
- Daily Fulfillment Operations: Oversee all daily operations for receiving, warehousing, picking, packing, and shipping to ensure a continuous and efficient flow of materials.
- SAP Inventory Control: Direct all inventory control activities, ensuring that every physical movement (from receiving to shipping) is mirrored in SAP in real-time to maintain data accuracy.
- Order Accuracy & Fulfillment: Lead the picking and packing teams to ensure 100% order accuracy, meeting strict customer delivery windows and specialized packaging requirements.
- Inbound Dock Management: Manage the inbound dock operations, ensuring all incoming materials are verified, processed quickly, and staged for Quality Inspection (IQC) without bottlenecks.
- Facility Layout & Optimization: Design and maintain the warehouse layout to maximize storage capacity, improve picking paths, and ensure the safe and logical flow of heavy equipment and personnel.
- Inventory Auditing & Counting: Establish and lead a rigorous cycle counting program and periodic physical inventory audits to eliminate year-end discrepancies and financial shrinkage.
- Safety & Equipment Compliance: Ensure a Safety First environment by enforcing OSHA-compliant material handling practices and managing the maintenance/certification for all forklifts and warehouse equipment.
- Logistics KPI Reporting: Monitor and report on key warehouse metrics such as On-Time Delivery (OTD), Order Cycle Time, and Picking Accuracy to drive team performance.
- Order Picking & Synchronization: Manage the picking of Work Orders and Sales Orders using system-generated pick lists, ensuring that every item pulled is electronically recorded in real-time to maintain 100% inventory synchronization between the physical shelf and the digital record.
- Special Projects & Assignments: Execute specialized logistics projects and technical assignments as directed by leadership to support facility-wide operational, safety, and inventory goals that may fall outside the primary warehouse scope.
Qualifications
- Education: Bachelor's degree required, preferably in Supply Chain Management, Logistics, Industrial Engineering, or Business Administration.
- Manufacturing Experience: Minimum of 5–8 years of progressive management experience within a manufacturing warehouse or factory-integrated environment. Must have direct experience supporting production operations through kitting, raw material staging, and managing the specialized material flow required for a manufacturing facility.
- ERP Systems Proficiency: Advanced proficiency in using an ERP system (such as SAP, Oracle, or Microsoft Dynamics) to manage multi-step inventory transactions and shipping workflows.
- Dock-to-Dock Management: Extensive experience overseeing the entire dock-to-dock process, including receiving, put-away, kitting, and final outbound shipping.
- Process Standardisation: Ability to develop and implement standardized work instructions for material handling and warehouse slotting to maximize space utilization.
- Safety Standards: Deep knowledge of warehouse safety standards, including rack load limits, forklift safety certification, and hazardous material handling.
- Budgeting & Finance: Experience managing departmental budgets, including labor costs, shipping expenditures, and warehouse consumable inventory.
- Communication & Collaboration: High level of verbal and written communication skills for collaborating with Production, Quality, and external freight partners.
- Technical Literacy: Ability to read and interpret basic engineering drawings or bills of materials (BOMs) to ensure the correct parts are identified and issued to the shop floor.
- Lean Warehouse Tools: Practical experience applying Lean tools in a warehouse setting, such as 5S for workspace organization, Visual Management for inventory levels, and Kanban for replenishment.
Location: 3623 W Grand Pkwy N, Suite 100, Katy, TX 77449
Benefits
- Starting with 15 paid vacation days in the first year
- 11 paid corporate holidays + 5 floating holidays
- 5 paid sick leave days per year
- Comprehensive Medical, Dental, and Vision insurance plans
- FSA & HSA plans available
- Advanced health plan options with employer-subsidized out-of-pocket premiums
- Company-sponsored Short-Term Disability (STD) insurance
- Company-sponsored Life Insurance
- 401(k) retirement plan with company match
Disclaimer
Our goal is to be an industry leader while providing an exceptional workplace. This job description outlines the general nature and level of work performed; it is not an exhaustive list of all duties, responsibilities, or skills required. Management reserves the right to assign or modify duties and responsibilities at any time, with or without notice. We are an Equal Opportunity Employer (E.E.O.).
