About the Company
We're looking for a hands-on Logistics & Inventory Operations Specialist to take end-to-end ownership of day-to-day logistics, fulfillment, inventory accuracy, and reporting.
About the Role
You'll manage inbound and outbound shipments (domestic and international), coordinate with freight forwarders/carriers/customs brokers, run daily order fulfillment (pick/pack/ship), and ensure every inventory movement is accurately reflected in our systems. This role is ideal for someone who thrives in a fast-paced environment, enjoys building scalable processes, and takes pride in operational precision.
Responsibilities
- Own end-to-end logistics operations across inbound receiving, outbound fulfillment, and returns/RMAs.
- Manage domestic and international shipments, including booking, tracking, delivery confirmation, and issue resolution.
- Coordinate daily with external logistics partners (freight forwarders, carriers, customs brokers) and suppliers/vendors.
- Prepare and maintain logistics documentation: shipping records, invoices, packing lists, and import/export paperwork.
- Ensure compliance with import/export regulations and internal company policies.
- Perform day-to-day picking, packing, labeling, and shipping of orders to customers, partners, and internal teams.
- Coordinate warehouse activities and storage organization to support efficient throughput.
- Ensure shipments are correctly reflected in inventory records and systems.
- Oversee inventory management, stock levels, and accuracy across locations.
- Manage receiving: unload, inspect, count, record, label, and store incoming stock; reconcile discrepancies promptly.
- Perform regular inventory counts/cycle counts and prepare monthly inventory close reports.
- Track logistics activity end-to-end, including shipments, deliveries, returns, and RMAs.
- Monitor and optimize logistics costs, lead times, and delivery performance.
- Identify risks, delays, and bottlenecks; take corrective action and communicate proactively.
- Develop, document, and improve logistics workflows, SOPs, and performance metrics.
- Support procurement and purchasing in coordination with Operations and Finance.
Qualifications
- 2+ years of experience in logistics, fulfillment, warehouse operations, inventory management, or supply chain operations (or equivalent).
- Experience managing shipments with carriers and/or freight forwarders; familiarity with international shipping and customs documentation is a plus.
- Strong hands-on fulfillment experience (pick/pack/ship) and receiving best practices.
- Strong attention to detail and ability to maintain accurate inventory records.
- Comfortable working with inventory/shipping systems (ERP/WMS/shipping tools) and spreadsheets.
- Proven ability to prioritize multiple workflows and resolve issues quickly in a dynamic environment.
- Strong communication skills for coordinating with external partners and internal stakeholders.
Preferred Skills
- Experience with import/export compliance and working directly with customs brokers.
- Experience supporting hardware distribution programs (customers, partners, internal deployments).
- Familiarity with cycle counting methodologies and inventory close processes.
- Experience creating SOPs and implementing process improvements in a scaling organization.
Physical / Operational Requirements
- Ability to lift and move boxes up to [40–50] lbs.
- Ability to stand/walk for extended periods during fulfillment and receiving.
- Comfortable working in a warehouse/shipping environment.
Pay Range and Compensation Package
High ownership role with real impact on customer experience and operational scalability. Opportunity to build repeatable logistics processes as the company grows. Collaborative team environment across Operations, Finance, and Procurement.
Equal Opportunity Statement
We are committed to diversity and inclusivity.
