Tours & Admissions Coordinator
The Tours & Admissions Coordinator is responsible for managing the tours and the admissions process for both INIC Preschool locations, ensuring a welcoming and seamless experience for prospective families. This role involves guiding families through the enrollment process, maintaining strong follow-up communication, and working closely with school directors to manage classroom assignments and parent inquiries.
Tours & Enrollment Process
• Conduct tours of school buildings and playground areas, showcasing the school's environment and programs.
• Ensure tours are confirmed, families receive crucial information, and the experience is well-prepared.
• Engage prospective families by answering questions, addressing concerns, and highlighting the school's unique offerings.
• Lead families through the admissions process, ensuring a smooth transition from inquiry to enrollment.
Prospective Family Management
• Handle intake calls and emails inquiries from families interested in enrollment.
• Convert inquiries into scheduled tours through phone and email follow-ups.
• Follow up with families post-tour to encourage enrollment and answer any additional questions.
• Track and manage tour conversion rates, ensuring high engagement and enrollment success.
Waitlist & Classroom Assignments
• Manage and maintain the waitlist process, keeping it up to date and ensuring timely communication with families.
• Collaborate with school directors to assign students to classrooms based on availability and family preferences.
• Assist in coordinating admissions timelines and classroom transitions.
Requirements
- Proficiency in Mac and Microsoft Office Suite (Word, Excel, Outlook)
- Experience using Google Drive/iCloud for document organization and collaboration
- Strong data entry skills with the ability to accurately input and manage information in admissions platforms
- Strong communication and interpersonal skills
- Ability to engage families and create a welcoming atmosphere
- Detail-oriented with excellent follow-up and organizational skills
- Experience in customer service, admissions, or sales is a plus
- Bilingual (Spanish & English) preferred
Company Information
The International Immersion Center (INIC) Preschool is an Austin Spanish immersion preschool with experienced, positive teachers and challenging curriculum that accommodates the unique learning style of every child.
