Company Description
Ruby's Hospitality Group, LLC began its journey in 1982 with the transformation of a small bait shack on Balboa Pier in Newport Beach, California, into the first Ruby's Diner. Known for high-quality burgers, fries, and shakes, Ruby's Diner has become an iconic community hub with a welcoming service motto of "Make Room for Everyone." Over the years, the brand has delivered memorable dining experiences and is now delivering the same nostalgic, high quality experience in our quick serve concept, Ruby's Shake Shop.
Role Description
This is a full-time, on-site role for a General Manager at Ruby's Shake Shop, located in Reno, NV. The General Manager will oversee daily operations of the restaurant, manage and lead staff, maintain service excellence, and ensure quality food preparation and customer satisfaction. Responsibilities include staff scheduling, inventory management, financial oversight, and adherence to company policies and standards. The role requires fostering a positive work culture and ensuring that the restaurant operates smoothly while maintaining high customer service standards.
What You'll Do:· Lead and motivate a high-energy team in a fast casual environment· Ensure top-tier guest experiences every shift· Manage day-to-day operations, including inventory, scheduling, and team development· Maintain health, safety, and cleanliness standards· Work closely with upper management to build sales, meet sales requirements, and maintain KPIs at expectation.
Qualifications
- Leadership and team management skills, with 4+ years of experience in supervising and mentoring staff
- Competence in restaurant operations, including inventory management, financial planning, and maintaining operational standards
- Customer service and interpersonal skills to ensure a welcoming and satisfying dining experience
- Effective communication and problem-solving skills
- Flexibility to work in a fast-paced environment and adapt to varying situations while maintaining calm and leading the team through positivity & motivation
- Serve Safe Certification is a plus
What We Offer
· Competitive pay + performance-based bonuses
· Opportunities for growth and advancement
· Paid time off and benefits after eligibility
· A fun, fast-paced, and supportive work environment
Brand Expansion
We are just beginning to expand here at Ruby's, we'll be building new restaurant locations while strengthening our operations support team with new roles and key positions in our RHG Office Departments.
This is a fantastic time to join our team and grow with us as we bring the Ruby's experience to more communities. Be part of shaping the future of a beloved brand that continues to create memorable moments for our guests and rewarding careers for our team members.
www.rubys.com
