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Compliance Specialist
role at
HWL
Corporate Recruiting Partner at Jackson Healthcare
What You Will Do
As a Compliance Specialist, you will serve as the day-to-day liaison between agencies and the client, ensuring all credentialing and onboarding requirements are completed accurately and on time so providers can start their assignments without delay. You will:
Manage the full onboarding and credentialing process between agencies and the client’s Medical Staff Office (MSO).
Communicate directly with agencies to ensure documentation is complete, accurate, and submitted by required deadlines (applications, malpractice info, licenses, certifications, background checks, drug screens, enrollment documents, etc.).
Review and track all provider documents through the VSM platform and provide regular compliance trackers to the client.
Maintain and manage privileging checklists for Credentialing Committee, MEC, and Board of Trustees meetings.
Provide onboarding and credentialing packets to the facility and ensure they align with meeting timelines and estimated start dates.
Escalate risks early to prevent start-date delays and partner closely with the Account Manager to resolve issues.
Keep the client updated on provider status, ETAs, future expiring documents, and compliance milestones.
Support internal teams, clients, and agencies with compliance-related questions, SOP interpretation, and policy clarification.
Stay updated on state mandates, licensure changes, and compliance updates that impact client programs.
Participate in weekly cadence calls with the client and regular collaboration sessions with agencies.
Build strong relationships with suppliers, providers, and client stakeholders to ensure smooth communication and issue resolution.
Prepare reports, handle miscellaneous projects, and represent the company with professionalism in all meetings and interactions (virtual and in-person).
Travel up to 25% as needed.
What We’re Looking Fo
2+ years of recent experiencein hospital medical staff office credentialing or locum tenens staffing compliance (required)
Solid knowledge of healthcare staffing, credentialing, and compliance standards
Strong customer service skills and the ability to build trust with clients and agencies
Excellent written and verbal communication skills
Strong organization, diligence, and the ability to prioritize effectively
High attention to detail and strong analytical abilities
Problem-solving skills, adaptability, and the ability to make sound decisions under pressure
Ability to work independently while collaborating effectively with internal teams and external partners
Proficiency with computer applications and database systems
A commitment to company values: Others First, Wisdom, and Growth
Why Join Us:
Impac t: You play a crucial role in ensuring providers start on time—directly influencing client satisfaction and patient care continuity
.Collaboratio n: Work closely with clients, agencies, and internal stakeholders in a highly visible role.
Growth-minded cultur e: We live by our values—putting others first, making wise decisions, and continuously improving
Professional developmen t: Opportunities to take on additional projects, expand your expertise, and evolve your career.
Flexibilit y: This is a full-time remote role with nationwide collaboration and up to 25% travel
Stability & Purpos e: Join a mission-driven team dedicated to delivering exceptional service and building long‑term client partnerships.
Seniority level
Associate
Employment type
Full-time
Job function
Administrative and Customer Service
Industries
Staffing and Recruiting
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