A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Pet Insurance
- Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
A detail-driven Room Attendant who takes pride in creating spotless, welcoming spaces for our guests. You'll be the heartbeat of our guest experience - ensuring every room feels like a home away from home. In this role, you'll combine efficiency with care, delivering exceptional service that reflects Loews Hotels' commitment to comfort and quality.
Who You Are:
- Guest-Centered Professional: You thrive on making guests feel valued and comfortable, anticipating needs before they arise.
- Precision-Focused Professional: You take pride in accuracy and consistency, ensuring every detail contributes to an exceptional guest experience.
- Reliable and Proactive: You take initiative, stay organized, and consistently deliver on expectations.
- Team-Oriented Collaborator: You work well with others, supporting your team to achieve shared goals.
- Positive and Adaptable: You maintain a friendly attitude and adjust seamlessly to changing priorities.
- Veterans and military spouses encouraged to apply.
What You'll Do:
- Clean and sanitize guest rooms and bathrooms to Loews Hotels' standards.
- Replace linens, amenities, and report any maintenance issues promptly.
- Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
- Report lost items, suspicious behavior, and any irregularities to supervisors.
- Attend departmental meetings and assist in related areas when needed.
- Provide accurate information about hotel facilities and services to guests.
- Maintain professional appearance and adhere to uniform standards.
- Deliver friendly, helpful guest interactions that enhance satisfaction.
- Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
- Regular attendance in conformance with standards.
- May be required to work varying schedules to reflect business needs.
- Required to attend all mandatory training sessions and meetings.
- Perform other duties as assigned.
Your Qualifications Include:
- High school diploma or equivalent work experience preferred.
- Previous experience in a cleaning role preferred.
- Previous experience in a hotel or resort environment preferred.
- Basic English skills preferred.
- Ability to walk, stand, reach and bend.
- Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
- Ability to work a flexible schedule, including weekends and holidays as required.
