Billing Inquiry Associate (Day/Night)
Location: Throop PA 18512 Duration: 3 months contract Timings: 8:30 pm to 5:00 am (Sun to Thu for Night) & (Mon to Fri for Day)
Duties
- Assisting and responding to customer inquiries concerning their bill, consulting and performing the research necessary to resolve inquiries.
- May also process incentives, input incentive information into the system, audit shipper detail, correct suspense detail, prepare billing adjustments, and perform research.
- Additional duties may also include general administrative tasks.
Requirements
- Intermediate skills in Microsoft Office, especially Excel, required.
- Problem solving, analytical, written, and verbal communication skills a must.
- Prior office experience is preferred.
