Company Description
IMAGINiT Technologies, a division of Rand Worldwide, advances the way companies use 3D technology to design, develop, and manage complex engineering projects. As a leader in the field we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive, dynamic, collaborative, and driven to meet the ever changing needs of our customers and our employees. If you are looking to make a real difference we would love to hear from you
Job Descripti
o
n The Professional Services Administrator I is responsible for the intake, evaluation and preparation of all Service engagements. This includes but is not limited to: Custom/Dedicated Training, Software Development, Support, Implementation and Consulting Services. Additionally, this entails acting as the liaison between the Sales Account Manager, the Project Manager, Resource Management, all Services Personnel, and Finance. The position requires excellent organizational skills, attention to detail, problem solving skills, ability to juggle multiple priorities between departments, and a sense of urgency to meet customer and company demand
s.
Major Responsibilities/Activit
- iesValidate and invoice support contra
- ctsValidate and Approve new Orders as submitted by Sales (includes Credit Checks & Documentation requiremen
- ts)Assisting Project Managers with PSA (includes Q&A and Project set-
- up)Assisting Services employees with PSA (Q&
;A)
Education Requirem
- entsHigh School Diploma or equiva
- lent3+ years of administrative and invoicing experi
ence
Experience/Skill Require
- mentsKnowledge of Microsoft Office, Salesforce, and Mission Control sof
- twareMust be self-motivated and rel
- iableExcellent organizational and time management s
- killsExcellent communication s
- killsAttention to detail and effi
- cientAbility to effectively multi
- -taskAble to work overtime as needed for month-end processing or periodic volume spikes in bus
iness
Compe
nsation$25.00-$
28.00hr
Additional In
formationWhat can yo
- u expect?Comprehensive onboarding program and on-going training that prepares you for
- success.Approachable leadership team who truly cares about you and your c
- ustomers.Opportunities for growth and development with opportunities to move up or horizontally within in the orga
- nization.You will be surrounded by armies of people that you can leverage from a strong technical team including pre and post sales engineers, marketing, and a technical support team second
to none.Hybrid/Re
- mote WorkAbility to maintain appropriate productivity and per
- formance.Have a work environment that is free from distractions and has a reliable internet co
- nnection.Ability to dedicate their full attention to their job duties and be available via Teams and/or phone during wo
- rk hours.Required to attend all mandatory meetings and/or events and be responsive to any communication from colleagues, customers, and m
anagemen
- t
BenefitsHealth, Dental, - and VisionHealthcare Spending Acco
- unt (HCSA)Short- and Long-Term
- DisabilityEmployer Provided: Life & Dependent Life Insurance and AD&D
- InsuranceVoluntary Benefits: Personal Life and Personal Critical Illness
- InsuranceRegistered Retirement Savings Plan (RRSP) with com
- pany matchWellnes
- s ProgramsPai
- d HolidaysVacation and
- Sick LeaveTuition Rei
- mbursementServ
- ice AwardsEmployee Referral Bon
us ProgramVisit us at http://www.rand.com for more in
formation.We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or l
ocal laws.We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet y
our needs.We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in Canada for any employer without company sp
onsorship.
