Purpose of Position:
The Product Information Management (PIM) Manager leads the strategy, execution, and continuous improvement of product data across the organization. This role ensures product information is accurate, consistent, and compelling to support both digital and in-store experiences.
The PIM Manager oversees a team responsible for creating and maintaining product content while driving operational efficiency, data quality, and scalability. This role partners cross-functionally with Merchandising, Planning, Marketing, E-commerce, and Drop Ship partners to deliver high-quality product information that supports business performance.
Essential Duties and Responsibilities:
- Lead, develop, and scale a high-performing team, ensuring appropriate staffing, training, and engagement.
- Oversee day-to-day product data operations, ensuring timely, accurate, and complete product information across all channels and databases.
- Establish and monitor key performance metrics for quality and service levels.
- Ensure product content aligns with brand identity and established style guidelines.
- Partner cross-functionally with Merchandising, Planning, Marketing, E-commerce, and Drop Ship to support product launches and ongoing updates.
- Identify and implement process improvement tools, systems, and workflows to enhance efficiency and scalability amongst the team.
- Monitor data quality, resolve issues, and implement solutions to prevent future errors.
- Act as a subject matter expert for product information in cross-functional initiatives.
- Communicate team performance, insights, and opportunities to leadership.
- Troubleshoot and resolve product data issues across systems and partners.
Qualifications:
- 5+ years of experience with PIM systems, product content, or data management, preferably in a retail or eCommerce environment.
- Proven experience developing teams, including hiring and managing teams of 10+.
- Bachelor's degree in business administration or a related field preferred.
- Strong understanding of product data quality and its impact on customer experience and business performance.
- Advanced analytical and problem-solving skills with strong attention to detail.
- Experience handling large datasets and working with tools such as Excel, Oracle, or SAP.
- Ability to translate complex data into clear, actionable insights for diverse audiences.
- Strong communication and collaboration skills across cross-functional teams.
- Highly organized, with excellent time management and prioritization abilities.
Work Environment & Physical Requirements:
- Primarily a sedentary, office-based role with extended periods of sitting
- Frequent use of computers, phones, and standard office equipment
- Occasional standing, walking, bending, or lifting (up to 10 lbs.)
- Requires close visual focus for computer-based work
- Moderate noise level typical of a business office environment
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Travel Requirements:
Limited travel may be required.
Why Join Us?
At Sportsman's Warehouse, you'll be part of a collaborative team focused on delivering results and enhancing our customers' experience. We offer competitive benefits, including:
- Medical, dental, and vision insurance
- 401(k) with company match
- Opportunities for growth and development
Sportsman's Warehouse is an Equal Opportunity Employer
