divh2Distribution Specialist (Distribution Operations)/h2pJoining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging whats possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care./ppThe Distribution Specialist (Distribution Operations) is responsible for day-to-day operational performance at assigned Distribution Center(s), ensuring reliable order fulfillment, SLA adherence, and effective issue resolution. This role serves as the first line of defense for customer and commercial escalations related to distribution operations and plays a critical role in maintaining service continuity./ppThis hands-on role works closely with 3PL partners, customer service, commercial teams, and internal supply chain stakeholders to drive on-time, in-full execution, resolve operational issues in real time, and maintain strong operational discipline at the DC level. The Distribution Specialist focuses on execution, performance management, and rapid problem-solving, while partnering with Distribution Optimization teams to surface recurring issues and enable continuous improvement./ph3Essential Duties And Responsibilities/h3ulliAct as the first point of contact for customer and commercial escalations related to DC operations and order fulfillment./liliTriage, communicate, and coordinate resolution of service issues to minimize customer impact and restore service levels quickly./liliOwn real-time operational escalations including warehouse delays, inventory discrepancies, system outages, and execution failures./liliCoordinate with 3PL operators, IT, transportation, and customer service to drive timely resolution and clear root-cause visibility./liliDrive on-time, in-full (OTIF) execution across assigned DC(s) in line with contractual SLAs and internal service targets./liliMonitor daily operational performance and ensure adherence to agreed service, quality, and productivity standards./liliTrack, analyze, and act on key warehouse performance metrics including on-time delivery, pick/pack accuracy, dock-to-stock time, damage rates, and labor productivity./liliReview performance regularly with 3PL partners and escalate risks or deviations as needed./liliPartner with 3PL operators to ensure appropriate staffing, training, and shift coverage aligned with volume forecasts and operational requirements./liliMonitor labor utilization, overtime, and productivity, signaling risks or inefficiencies early./liliOversee daily performance of 3PL operators, ensuring compliance with SLAs, operating procedures, and safety standards./liliFoster strong working relationships while maintaining clear accountability for execution and results./liliMonitor operational cost drivers such as overtime, rework, waste, damages, and equipment usage./liliProvide early signals on cost deviations and support corrective actions to maintain cost control at the DC level./liliIdentify and surface recurring operational issues, trends, and execution gaps to Distribution Optimization teams./liliParticipate in continuous improvement initiatives, root-cause analyses, and CI events as required./li/ulh3Qualifications/h3pEducation and Experience/pulliBachelors degree in Logistics, Supply Chain, Operations, or a related field preferred./lili36 years of experience in distribution, warehousing, or logistics operations, preferably in a 3PL-managed environment./liliHands-on experience managing daily warehouse performance, SLAs, and operational issue resolution./liliExperience working cross-functionally with customer service, transportation, and commercial teams./li/ulpSkills Capabilities/pulliStrong execution mindset with the ability to manage multiple real-time issues in a fast-paced environment./liliSolid understanding of warehouse KPIs and operational performance drivers./liliEffective communicator with the ability to manage escalations calmly and professionally./liliData-driven approach to problem-solving and performance management./liliComfortable working closely with external partners while maintaining accountability/li/ulpSystems Tools (Preferred)/pulliExperience working with WMS and warehouse reporting tools./liliProficiency in Excel or similar tools for performance tracking and analysis./li/ulpWork Schedule Availability/pulliThis is a second shift role and requires the flexibility to support distribution operations during peak periods, including availability during off hours or weekends as operational needs arise./liliUp to 10% travel required./li/ulpSalary Pay Range:/pp$62,000.00 - $85,000.00 USD Salary/ppOur salary ranges are determined by role, level, and location. Individual pay is determined by several factors including job-related skills, experience, and relevant education or training. In addition to base pay, employees may be eligible for bonus, commission, equity or other variable compensation. Your recruiter can share more about the specific salary range for your preferred location during the hiring process./ppAdditional Description for Pay Transparency:/ppSubject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance, and savings plan (401(k))./ppSubject to the terms of their respective policies and date of hire, Employees are eligible for the following https://jobs.integralife.com/total-rewards//ppIntegra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status. This site is governed solely by applicable U.S. laws and governmental regulations. If youd like more information on your rights under the law, please see the following notices: EEO Is the Law | EOE including Disability/Protected Veterans Integra LifeSciences is committed to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at [email protected]./p/div
