DescriptionMain Purpose of the Role:Ensure highest quality data integrity as systems are updated, constant clear communication regarding Cold treatment to all parties. Facilitate all operations, analytics, and support for the cold treatment process.
Support process improvement initiatives across the logistics and Special equipment (reefer) organization to deliver business benefits. Assist in the development of multiple projects and play a key role in influencing change within and across business units. Communication and liaison with staff at all levels throughout the organization to influence desired improvement outcomes is a key requirement for the role.
Major areas of responsibility:Oversee all Cold Treatment for the United States and coordinate customer responses with the import team. Coordinates downloads of data files with vessel and Arrowspot for third party vendor to upload to the portal. Ensure data files are uploaded by third party vendor prior to vessel arrival. Ensures any boxes that need to retreat are moved off terminal immediately. Updates all reports daily with the status of the Cold Treatment stage and troubleshoots any issues that arise during the Cold treatment process.
Main Tasks:- Update daily the Cold Treatment Spreadsheet with details with port of load, reefer details, & anticipated completion times
- Communicate with Customer Service team through emails and team chat all relevant cold treatment data
- Direct contact with all terminals in NY / MIA / PHL / SAV/ HOU for any issues that arise with Cold Treatment process
- Coordinate downloads with vendors, terminals, or vessels as required
- Arrange changing the Port of Discharge for any Miami reefers that don't pass the protocol before discharging
- Follow up on each Cold Treatment containers to ensure USDA approval and clearance for all CT reefers
- Ensure any reefer requiring retreatment is promptly removed from the terminal.
- Review StarCool downloads for any protocol deviations or Cold Treatment extensions.
- Forward data for non-compliant reefers to Haifa MNR and related teams for root cause investigation
- Update weekly and monthly reports for Cold Treatment to be shared with direct manager, Trade, Haifa, and ArrowSpot
- Process all invoices related to Cold Treatment such as reefer monitoring, terminal downloads and Bellone Invoices
Requirements• One year certificate from college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Excel Spreadsheet software and Word, Outlook Word Processing software, SAP.
• High level computer literacy with excellent data analytical skills, statistical analysis programs.
