About the TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles
About the Role We are looking for a resourceful and adaptable Editorial Operations Lead, Global Analytical, to manage and optimize processes, workflows, and resources to deliver superior analytical content. You will support the UK Analytical Editorial Operations portfolio and drive global initiatives to enhance the quality, speed, and scalability of content delivery.
This role reports to the Head of UK Analytical Editorial Operations.
Responsibilities - Content Delivery & Publishing Management: Oversee end-to-end delivery schedules for digital and print content, including execution against plan, publication acceleration (slip/pull), and timely, high-quality release of base and new content.
- Operational Performance & Risk Management: Monitor operational metrics and product experience dashboards; translate forecasts and insights into proactive mitigations to ensure delivery, quality, and customer outcomes.
- Process Optimization & Continuous Improvement: Assess and refine editorial operations workflows to improve efficiency and quality; champion best practices, OKRs, and continuous improvement across Global Analytical.
- Technology, AI, Tools & CMS Enablement: Own content management systems and scheduling tools (e.g., WebStar/ticketing), including monitoring, troubleshooting, enhancements, and adoption of new technologies (including AI), supported by training and documentation.
- Vendor & Partner Management: Manage REPH and vendor relationships, ensuring SLA adherence, appropriate resourcing, and consistent delivery standards.
- Data, Reporting & Executive Insight: Develop and deliver operational reporting and performance metrics for senior stakeholders, including Global Analytical Quarterly Business Reviews (QBRs).
- Strategic Initiatives & SME Leadership: Serve as subject matter expert supporting L+ Content Platform and other strategic initiatives, leading coordination across discovery, communications, user testing, content acquisition, and divestments.
- Cross-Functional & Global Collaboration: Partner across GO, GTO, GPO, Commercial, Editorial, Builds, Print Segment, Content Strategy, and global Editorial Operations teams to harmonize processes and enable successful execution of strategic programs (e.g., L+CP Analytical, GenAI Research & Drafting).
This is an individual contributor role and it is expected that you will own approximately a quarter of analytical publication workload for domain and technical expertise.
Qualifications - Bachelor's degree in a relevant field
- 3+ years of experience in content/editorial operations with a results-driven mindset and high change capability
- Demonstrated project management experience with strong analytical and problem-solving abilities using process improvement methodologies
- Advanced skills in XML and Microsoft Office Suite (Excel, PowerPoint); active user of AI, automations, and emerging tech to drive efficiencies (LLM console, Co-Pilot, etc.)
- Proficient in data analysis and performance metrics, with the ability to report insights and progress to stakeholders
- Strong communication skills, with ability to collaborate effectively across departments and global teams
Work in a way that works for youWe promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for YouWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About the BusinessLexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
