Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Under supervision of the Community Resources Manager (CRM), the Management Services Technician (MST) will perform the less difficult gathering and analysis of program information associated with the Rehabilitative Achievement Credit (RAC) earning programs, Milestone Completion Credit (MCC) earning programs, Incarcerated Leisure Activity Groups (ILAGs), Self-Help Programs, Innovative Grant Recipient (IGE) programs, Self-Help Sponsors, and Volunteers. The duties require the ability to analyze written and numerical data accurately; write and communicate effectively; interpret and edit written material; and maintain professional demeanor and confidentiality as required. The MST will assist with data and tracking of incarcerated persons (IP) group activities into Strategic Offender Management System (SOMS). The MST will aid and provide guidance to IPs while sponsoring group activities. MST work hours would be primarily during third watch (afternoon/evening hours) and weekends to align with most self-help programs.
Collect, review, and analyze program related information for incarcerated person and input Inmate Assignment activity data into tracking databases to include but not limited to Strategic Offender Management System (SOMS), SharePoint, and Excel. Places IPs on waiting lists in Excel. Analyze waitlists, recognize barriers, and make recommendations to management as appropriate. Gather information to process and assign IPs in SOMS. IPs will receive Assignment Card(s) or ducat(s) for each program or event(s). Verify IP has completed the 52 hours of qualifying RAC activities to ensure the one-week reduction is appropriately applied within established deadlines. Assist in performing program research, collecting data, preparing summary statistical data, and other reporting purposes. Identify trends and make recommendations to management to improve the performance of programs. Support timely and effective implementation of programs by providing verification, tracking, recording, and monitoring support as needed. Perform preliminary data analysis, summarize results, and follow up for clarification and/or additional information for reporting or auditing purposes. Create reports, charts, memorandums by utilizing the data collected, reported, and analyzed regarding program performance, periodic program evaluations and standards compliance reviews of the various programs.
Provide support to the Department's credit earnings and non-credit earning program opportunities. Sponsor inmate group activities within the institution grounds, such as alcohol and substance abuse prevention, anger management, victim awareness and best parenting practices. Oversee all activities within the designated area during the programs' allotted timeframes and gather daily attendance rosters; verify IPs presence; secure all activity areas when not in use; promote and inspire IPs cooperation; and verify satisfactory participation for each IP in the program.
Log into various tracking databases, and analyze incoming volunteer packages, review to determine action required, refer to the appropriate staff, and provide follow-up ensuring due dates are met. Compose responses to inquiries for review and approval of appropriate staff. Communicate with institution staff, headquarters staff, IPs, and the public regarding program offerings.
Perform any combination of general office, clerical and/or typing duties which may include, but is not limited to preparing/editing/formatting correspondence, reports and other documents; mailing and/or document handling; filing; photocopying; using office related equipment and approved computer software in a competent manner and records management. Provide administrative support, participate in meetings, and work groups. Perform administrative duties including, but not limited to, adhering to Department policies, rules and procedures; submit administrative requests including leave, travel, and training in a timely and appropriate manner; accurately report time and submit time sheets by the due date. Attends a combination of 40 hours per year of In-Service Training and On-the-Job Training.
You will find additional information about the job in the Duty Statement .
Working Conditions CSP-SAC is primarily a Level IV institution, consisting of twenty- four (24) semi-autonomous 180 designed housing units and one (1) stand alone Administrative Segregation Unit all surrounded by a Lethal Electrified Perimeter Fence. There is also a Level I Minimum Support Facility (MSF). CSP-SAC has three of the four level of care identified by the Mental Health Services Delivery System, Correctional Clinical Case Management System, Enhanced Outpatient Program, and Mental Health Crisis Bed. CSP-SAC is on 882 acres, sharing this property with Folsom State Prison, Folsom Women's Facility, and California Prison Industry Authority. In 2012, CSP-S AC was the first institution in California to achieve American Correctional Association accreditation with 98.6 percent score.
WORK ENVIRONMENT: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to work around and with the Incarcerated Population.
The MST consistently works indoors in mostly a thermostatically controlled environment. There are areas within the Prison that do not have heating or air conditioning. The incumbent will need to be able to work in an environment that may exceed 100+ degrees and 50-degree weather.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- MANAGEMENT SERVICES TECHNICIAN
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-506403
Position #(s):
284-228-5278-XXX
Working Title:
Management Services Technician
Classification:
MANAGEMENT SERVICES TECHNICIAN $3,558.00 - $5,183.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information Vision
We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.
Mission
To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.
California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.
CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.
CDCR/CCHCS values all team members. We work cooperatively to provide the highest level ofhealth care possible to a diverse correctional population, which includes medical, dental,nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treatingothers fairly, honestly, and with respect, all of which are critical to the success of theCDCR/CCHCS mission.
Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of thenation's largest and most diverse correctional departments in the country. We are dedicated toenhancing public safety through the safe and secure incarceration of individuals in our care, byproviding effective parole supervision, and implementing rehabilitative strategies for theirsuccessful reintegration into our communities.
Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services .
Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.
When submitting supporting documents, PDF file format is preferred.
CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov .
This advertisement may be used for other vacancies that occur during the life of this recruitment.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/12/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California State Prison, Sacramento
Postal
Attn: Personnel Dept./Hiring and Recruitment
P.O.Box 290001
Represa , CA 95671-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California State Prison, Sacramento
Drop-Off
Personnel Dept./Hiring and Recruitment
100 Prison Road
Represa , CA 95671
08:00 AM - 04:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - STATEMENT OF QUALIFICATIONS
A Statement of Qualifications is required and must be submitted with your Examination /Employment Application (STD. 678). Applications received without an appropriate Statement ofQualifications based on the instructions below will be rejected for being incomplete and willnot be considered. Resumes, cover letters, and other documents will not be considered as aresponse to the Statement of Qualifications. Please refer to the "Statement of Qualifications"section below for specific requirements.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.
Have extensive knowledge and experience utilizing Excel, Outlook and Microsoft Office .
Ability to work on several priority issues simultaneously, work with some supervision, be flexible and exhibit tact. The ability to gain and maintain the confidence of those contacted during work; work under strict time constraints, negotiate with and instruct others, maintain regular attendance and be punctual.
Knowledge of modern office methods, business English and correspondence; and principles of effective training; and to negotiate with and instruct others.
Benefits Free and convenient parking.
Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov .
Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx .
Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx .
Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx .
This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Justin Koewler
(916) 295-3098
Justin.Koewler@cdcr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Coordinator
(916) 985-8610 ext: 3050
ralph.jackson@cdcr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications A SOQ is a discussion of your experience that would qualify for this position. The SOQ should be no more than 2 pages in length, Arial 12 font, titled "Statement of Qualifications", addressing the items noted below. Please include your name and the Job Control number at the top of the SOQ. Responses must be numbered, listed in numerical order, and address the following:
Describe your definition of excellent customer service and summarize how in your work experience you provided that level of service. Please describe your experience and/or knowledge of tracking multiple tasks and assignments. Describe your proficiency and experience with Microsoft Office applications, including Word, Excel, PowerPoint, and any other relevant tools.
Examination Information To obtain list eligibility for the Management Services Technician, before applying for the position(s), you should first take and pass the examination here:
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=3861
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
