Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
E-Commerce Technical LeadSummary:The E-commerce Technical Lead is responsible for providing technical leadership and implementation of the Direct-to-Consumer (DTC) e-commerce technology ecosystem. This role demands a deep understanding of various commerce technologies , including; Commerce, Order Management, Merchant of Record (MOR), Fraud Management, Tax, and Payment Providers. Key skills include strong technical expertise, strategic thinking, collaboration across teams, and a focus on optimizing both system performance and resource management.
Your Contribution:In this role you will
- Drive the technical implementation for the e-commerce ecosystem, including; B2C commerce platforms, B2B commerce platforms, order management, payment systems, tax, fraud, order tracking systems.
- Design and implement integrations between core order lifecycle systems, including Merchant of Record (MOR) solutions, warehouse and inventory management, ensuring seamless flow from order placement to fulfillment.
- Oversee the integration strategy for expanded commercial channels such as marketplaces, social commerce, and reseller platforms, ensuring robust architecture for expanding to omnichannel models.
- Ensure systems are optimized for performance, security, and compliance.
- Provide leadership, mentorship, and hands-on guidance to development teams, including assisting with feature development, code reviews, and solutioning, while driving best practices and key architectural decisions.
- Collaborate with business, product, and IT teams to ensure technical solutions align with business objectives.
- In conjunction with Product Owner develop technical roadmaps that balance short-term needs with long-term goals to future-proof DTC platforms.
- Clearly communicate technical vision, progress, and key decisions to both technical and non-technical stakeholders.
- Identify key dependencies across platforms to mitigate risks and avoid bottlenecks.
- Lead efforts to modernize, maintain, and continuously improve system architecture for long-term stability, addressing performance bottlenecks and security vulnerabilities.
- Maintain up-to-date architecture documentation to support ongoing development and operational efforts.
Required Skills and Experience:- 10+ years of experience in IT, focusing on e-commerce implementations and delivery
- 5+ years of experience in designing enterprise-wide business solutions with high transaction volumes, particularly in global, multilingual implementations.
- Expertise in Commerce Platforms, Payment Gateways, Fraud Prevention, MOR (Merchant of Record), and OMS (Order Management Systems)
- Deep understanding of web architectures , object-oriented design concepts, and data transfer mechanisms.
- Familiarity with e-commerce business models, KPIs, and challenges in multi-currency, multi-country, and multi-language setups.
- Solid understanding of best practices in commerce and ability to bring a consulting approach to help business solve issues and challenges
- Proven ability to analyze complex systems, develop data-driven solutions, and make strategic decisions.
- Excellent interpersonal skills, including communicating with technical and non-technical stakeholders.
- Strong written and verbal communication skills suited for IT, marketing, and executive audiences.
- Must be able to work flexible hours to collaborate with a diversely distributed global IT and business team members
- Multi-tasking, with strong analytical, problem-solving, and conceptual skills
- Bachelor's degree in Computer Science, Information Technology, or a related field.
In addition,
preferable skills and behaviors include:
- Familiarity with platforms such as Salesforce Commerce Cloud, Salesforce B2B Commerce, Globale, ESW, Narvar.
- Understanding of supporting technologies such as PIM (Product Information Management), DAM (Digital Asset Management), CDP (Customer Data Platform), and CMS (Content Management Systems), Marketing Automation, Web applications, search, web analytics, content targeting tools,
- Proficiency with cloud platforms (AWS, Azure) and integration tools (Workato, MuleSoft).
- Working knowledge of modern integration technologies including SOAP/REST web services, API integrations, and event-driven architecture.
- Salesforce Certification
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.
