Under the direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) performs a full range of DevOps, Cloud Platform Engineering, and Application Onboarding activities working independently for complex IT systems on the Google Cloud Platform (GCP). The Information Technology Specialist I is responsible for maintaining the full software delivery pipeline, overseeing disaster recovery, implementing Infrastructure as Code (IaC), and providing administrative support for the Apigee platform, which are all essential to defining the scope of work and objectives necessary to meet project goals and to ensure successful deliverance of intended product or service with the specified features and functions within the project scope.
DIR does not participate in E-Verify.
This posting may be used to fill future vacancies in accordance with 2 CCR §249.3
To be considered for this Information Technology Specialist I job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=1750
Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click her e to visit the California Department of Human Resources (CalHR) website.
You will find additional information about the job in the Duty Statement .
Working Conditions There is only one position that may be filled in either Oakland or Sacramento. If you are interested in the position at more than one location, please submit a separate application for each job control.
This position is located at:
2180 Harvard Street Suite 160
Sacramento, CA 95815
The Information Technology Specialist I will work in an open-spaced, partitioned office environment, climate-controlled, office building under natural and artificial light in Sacramento, CA. The job involves substantial computer work, including document creation, research, email correspondence, and other related tasks. Currently, DIR has a hybrid telework schedule with a minimum of 2 days in the office per week. The work schedule is subject to change based on official state guidance and executive orders. The incumbent will be a participant in meetings in both physical and virtual locations. E.g. conference rooms and offices, and WebEx and Zoom teleconferences. Occasional travel is required for meetings or training classes. As part of DIR's policy to maintain a healthy work environment, all employees should be aware that they may be required to wear masks while working in the office to prevent the spread of communicable diseases.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST I
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-507076
Position #(s):
400-175-1402-901
Working Title:
Cloud Site Reliability/DevOps Engineer
Classification:
INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A
$7,163.00 - $9,599.00 B
$7,864.00 - $10,537.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.
Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date.
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions" section below and ensure the following:
• Clearly indicate the Job Code #, Position Number and the Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Examination/Employment Application STD Form 678.
• Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the "Explanations" section located on the first page of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Department Website: https://www.dir.ca.gov/
Special Requirements Please include a Statement of Qualifications (SOQ) that answers the following questions below. Your response should be typed in Arial 12 point font single spaced and no more than two pages in length. Resumes will not be considered a substitute for the SOQ and failure to follow the instructions may result in disqualification.
Explain how you use Infrastructure as Code (IaC) to build and manage cloud environments. Please provide a specific example of how you used automation to set up resources like VMs, load balancers, or storage in a platform like GCP. What is your approach to ensuring a system stays online during a failure? Describe a time you designed a Disaster Recovery (DR) plan, including how you handled backups, automated failovers, and tested the plan to ensure it actually worked. Describe your experience managing APIs (using tools like Apigee). How do you ensure that the connection between different applications is secure, reliable, and easy for other developers to use?
Additional Special Requirement :
Applicants must be legally authorized to work in the United States without current or future need for visa sponsorship or employment-based green card processing support.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/18/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Industrial Relations
Cert Mailing Address Sacramento
Attn: Certifications Unit
1416 9th Street, 13th Floor
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Industrial Relations
Cert Drop Off Address Sacramento
1416 9th Street, 13th Floor
Sacramento , CA 95814
08:00 AM - 04:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - Please see Special Requirements section of the posting for instructions on the Statement of Qualifications.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
The Information Technology Specialist I shall: Maintain a high level of integrity, professionalism and confidentiality; use sound professional judgment, exercise initiative, and objective action. Consistently behave in an honest, fair, and ethical manner. Communicate clearly, simply, and effectively. Work cooperatively with all levels of OIS management and staff, other government agencies, and stakeholders to provide the highest level of service possible in person, by phone or email. Develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools and equipment; complete assignments in a timely and efficient manner; and adhere to department/division, directives, policies and procedures, including but not limited to, attendance, leave, and conduct and must be regularly available and willing to work the hours the Department determines are necessary to meet its business needs. Maintain regular and acceptable attendance at such a level as is determined at the Department's sole discretion. Perform all work in accordance with DIR-OIS Compliance Policy and Procedure Directives and Memoranda.
The incumbent shall keep up to date with emerging trends and best practices in the technology and communications industries and evaluate their potential impact on the organization's IT strategy and implementation.
Knowledge of DevOps principles, CI/CD pipelines, and the full software development lifecycle (SDLC).
Knowledge of Google Cloud Platform (GCP) services, including computing (e.g., Compute Engine, GKE), networking, storage, and identity management.
Knowledge of Infrastructure as Code (IaC) tools such as Terraform or Cloud Deployment Manager.
Knowledge of Disaster Recovery (DR) architectures and patterns, including metrics like RTO and RPO.
Knowledge of Apigee platform administration, API development lifecycle, and deployment best practices.
Knowledge of monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, Cloud Monitoring, Cloud Logging).
Skills to design and implement secure, scalable, and reliable cloud infrastructure and deployment systems.
Skills to effectively communicate technical concepts to both engineering teams and non-technical stakeholders, both written and oral.
Skills to troubleshoot complex technical blockers related to application delivery, infrastructure, and platform configuration.
Skills in defining and measuring developer-focused KPIs and using data to drive process improvement.
Skills to work collaboratively in an agile or DevOps team environment.
Skills to perform detailed Apigee platform administration and support tasks.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Paid leave, geographical location differential for Oakland (not applicable in Sacramento) transit subsidy.
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dir.ca.gov/
Human Resources Contact:
Certification Unit
(800) 564-0771
cert@dir.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Diversity and Inclusion Office
(916) 559-6999
DIO@dir.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.
Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.
If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.
Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.
Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey
DIR Mission and Core Values Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.
Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.
Service - We are committed to responsibly serving the public and value their trust.
Respect - We treat others with dignity, courtesy and consideration.
Quality - We take pride in providing the public with accurate and timely services.
Transparency - We conduct ourselves with openness and accountability in all aspects of our work.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
