Under the direct supervision of the Supervisor I in the Division Support Office (DSO) and the Director of the Professional Learning Support Division (PLSD), and in coordination with program units and supervisors throughout the Department, the Office Technician provides administrative and clerical support services to the Director, Administrators, Consultants, and Analysts of the PLSD.
The incumbent independently performs a variety of routine and recurring support duties essential to Division operations. Perform general office support functions, including answering general inquiries, routing and screening telephone calls, and monitoring shared division email inboxes. Provide phone coverage for the PLSD, as assigned. Schedule appointments, meetings, and conference calls using Outlook, Microsoft Teams, and Zoom. Review correspondence for grammar, spelling, formatting, and compliance with the Correspondence Guide. Organize, prepare, duplicate, assemble, and distribute materials as directed. Review, edit, and track grant and contract related documents. Prepare and process business forms, including but not limited to Summary Cover Memos, personnel requests, conference attendance forms, travel expense claims, purchase requisitions, and duplicating requests.
Communicate with the public and internal staff, frequently handling sensitive or confidential matters. Screen visitors and incoming telephone calls, respond to requests for information received via telephone and email, and route inquiries to appropriate staff or take appropriate action. Provide rotating phone coverage for the Executive Office and Branch, as requested.
Prepare visitor permissions, greet and escort visitors upon arrival. Maintain effective working relationships across the Division and with other divisions to support shared and rotating administrative duties. Collect, distribute, and coordinate incoming and outgoing mail for PLSD staff. Serve as the Division Attendance Clerk. Serve as the Division Training Coordinator and Records Retention Coordinator, ensuring compliance with departmental and state requirements.
You will find additional information about the job in the Duty Statement .
Working Conditions TELEWORK OPTION
HYBRID
This position is headquartered in Sacramento and may be eligible for a hybrid telework schedule for eligible applicants residing in California. A hybrid telework schedule includes working remotely and working a minimum of 2 days per week in the office.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- OFFICE TECHNICIAN (TYPING)
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-506884
Position #(s):
174-590-1139-006
Working Title:
Division Office Administrative Support
Classification:
OFFICE TECHNICIAN (TYPING) $3,829.00 - $4,794.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Professional Learning Support Division
Department Information The California Department of Education (CDE) oversees the state's diverse and dynamic public school system, which is responsible for the education of more than six million children and young adults in more than 10,000 schools with 295,000 teachers. The CDE and the State Superintendent of Public Instruction are responsible for enforcing education law and regulations; and for continuing to reform and improve public elementary school programs, secondary school programs, adult education, some preschool programs, and childcare programs. The CDE's mission is to provide a world-class education for all students, from early childhood to adulthood. The CDE serves our state by innovating and collaborating with educators, schools, parents, and community partners, preparing students to live, work, and thrive in a highly connected world.
Special Requirements - The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/20/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Education
Human Resources Division-Mail In
Attn: C&P PC 3951/JC 506884
1430 N Street, Ste. 1802
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Education
Department of Education Drop-Off
Attn: C&P PC 3951/JC 506884
1430 N Street (Lobby Drop-Off Box)
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
Interested individuals MUST submit a Statement of Qualifications (SOQ) with their application. Resumes, letters, and other materials do not take the place of the SOQ. The SOQ should have a title of "Statement of Qualifications, Your Name ," be no more than 2 pages, no smaller than 12-point font, and address the following:
1. Describe your interest in this position and how your experience and education makes you the best candidate.
2. Describe your word processing skills. Include information regarding: (a) The software you're familiar with, your level of proficiency, and (b) the documents or reports you prepared, proofread, and edited.
3. Describe your experience providing administrative support services. Include information such as: (a) the number of staff you were responsible for and (b) the type of support provided.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Experience providing administrative and clerical support in a professional office environment.
Ability to independently manage routine office functions, including phone coverage, shared inbox monitoring, and mail coordination.
Proficiency with Microsoft Outlook, Teams, and Zoom for scheduling meetings and supporting virtual and in-person coordination.
Strong written and verbal communication skills, including reviewing and editing correspondence for accuracy and compliance with established standards.
Experience handling sensitive or confidential information with discretion and professionalism.
Demonstrated organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
Experience supporting records retention, attendance tracking, or training coordination is desirable.
Benefits The State of California provides comprehensive benefits packages determined by the employee's bargaining unit. Some of these benefits include:
• Medical benefits, including health, dental, and vision insurance
• Paid holidays: 11 paid State holidays, 1 personal paid holiday, and 2 professional development days
• 401(k) and 457(b) Plans (Savings Plus)
• Employee Assistance Program
• Commute Program
More benefit information can be found on CalHR's website: Benefits Summary
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Larina Harris
(916) 323-5851
Lmoreno@cde.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Randi Thompson, EEO Officer
(916) 445-9174
oeoinfo@cde.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Important Application Instructions - How to Apply for state jobs: https://calcareers.ca.gov/CalHRPublic/Landing/Jobs/Steps.aspx
- Electronic applications submitted through your CalCareer account are highly recommended.
- DO NOT include any confidential information on any documents you submit for this job vacancy. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, age, student identification number, driver license (unless required), examination results, LEAP status, and marital status.
- Incomplete or late application packages will NOT be considered.
- For experience to be considered, your STD 678 (state application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Applications that are submitted blank or with "see resume" in place of duties performed will be considered incomplete.
- For civil service classifications, do not use working titles.
- If you choose not to submit electronically and are mailing or dropping off your hard copy State Application (STD. 678), use the revised 06/2024 version.
- If you are using education to meet the minimum qualifications, you must submit a copy of your transcripts or diploma. Foreign transcripts must be accompanied by an academic credential evaluation. List of approved agencies: Foreign Transcript Evaluation (CL-635)
- Please note that the CalCareer system will not allow you to make changes to your application once it is submitted.
- Candidates who reside outside of the State of California may be admitted to the job interview but must provide proof of residence in California prior to being eligible for appointment.
- For general information about getting a job with the state, please view the job series videos here: Work4CA:How to Get a State Job Series .
Examination Information To be considered for this job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have list eligibility, you must take the exam for this classification.
The examination bulletin(s) may be viewed on the California Department of Education Web page at: Examinations Bulletins - Exams & Jobs (CDE Intranet) or at the link below:
Office Technician (Typing): https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2012
FOR CDE Exams, include this:
Please note : A separate application is required for the examination and must be submitted to the address on the examination bulletin.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
